Clinician Q&A: Brittany Koster, Clinical Delivery Lead
Brittany Koster, NP, is a Clinical Delivery Lead at Frida who has dedicated her life to helping people through her work as a clinician. In this Q&A, she shares her background and experiences as a clinician, her approach to patient care, and what motivates her in her work.
Q: How did you become a clinician?
A: "I became a clinician because I wanted to follow in my mother's footsteps, who was a nurse. I was drawn to a career that would allow me to work directly with people, focus on improving their health, and offers variety and the ability to grow."
Q: Can you share a little about your background as a clinician?
A: "I have a strong foundation in primary care. I started my career as an RN and later became an NP. As an RN, I worked in chronic disease management and later specialized in diabetes care. As an NP, I worked extensively in rural primary care.
ADHD care aligns perfectly with my nursing philosophy as it allows me to understand and appreciate the unique shape and definition that ADHD gives to individuals. I strive to eliminate any stigma and approach each individual holistically by considering their background and experiences to better understand who they are."
Q: How did you come to Frida / PurposeMed?
A: "I came to Frida because of the patient-centred approach to care. The whole team is like-minded and has a genuine mindset of wanting to make a difference in today's healthcare, increase access to care, and provide amazing care. I love the idea of reinventing healthcare and improving access through virtual care."
Q: What is your approach to patient care?
A: "My approach to patient care is centred around the belief that it's crucial to put yourself in the patient's shoes, to understand and validate their perspective, and to work together to determine a patient-center plan of action. I aim to treat each patient holistically, considering their background and life.”
Q: What is your favourite part about the work you do?
A: "My favourite part about my work is collaborating with amazing employees and validating patients' struggles and experiences. Allowing individuals to feel heard, providing care for a treatable condition, and improving their lives is incredibly rewarding."
Q: What do you feel is the impact you want to achieve through Frida?
A: "I hope to achieve more awareness and understanding of ADHD to the public and decrease judgment and criticism."
Q: What motivates you now?
A: "What motivates me now is receiving positive feedback from patients who highlight the positive impact that Frida has had on their life."
Q: What does Frida stand for, for you?
A: "To me, Frida stands for empowerment and validation."
If this interview intrigued you and you’d like to read more information about the Frida team and our commitment to providing better ADHD care, head to our About Us section.